Effective Date: 1st November 2024
At Ebingwa.co.ke, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, ebingwa.co.ke, or interact with our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information when you interact with our website. This includes:
1.1 Personal Information
When you use our services or interact with our website, we may collect the following personal information:
Name
Email address
Phone number
Billing and shipping address
Payment information (if applicable)
Any other information you provide through forms, surveys, or communication with us.
1.2 Non-Personal Information
We may automatically collect non-personal information about your use of our website, including:
Browser type and version
IP address
Device type
Referring website
Pages visited on our website
Time spent on pages
Interaction with advertisements or other content on our site
This information is collected using cookies and similar tracking technologies.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To provide and improve our services and website
To process transactions and manage orders (if applicable)
To respond to your inquiries and provide customer support
To personalize your experience and offer tailored content
To communicate with you about updates, promotions, and marketing offers (you can opt out at any time)
To monitor and analyze website usage for better user experience
To comply with legal obligations and enforce our terms of service
3. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information and improve your experience on our website. Cookies are small text files stored on your device that allow us to recognize you and remember your preferences.
You can control cookie settings through your browser. However, please note that disabling cookies may impact your experience on our site.
Types of Cookies We Use:
Essential Cookies: These are necessary for the functioning of our website (e.g., remembering your login credentials).
Performance Cookies: These help us analyze website performance and user behavior.
Functional Cookies: These allow us to remember your preferences and personalize your experience.
Advertising Cookies: These track your browsing habits to serve personalized ads.
4. Sharing of Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
Service Providers: We may share your information with trusted third-party service providers who help us operate our website and provide services to you (e.g., payment processors, hosting services).
Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of Ebingwa.co.ke, our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, including:
Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to applicable legal requirements.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at support@ebingwa.co.ke
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@ebingwa.co.ke
Address: Nairobi, Kenya
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.