Help & Support
EBingwa is a free school management system built for Kenyan primary and secondary schools. On this page you’ll find quick links to frequently asked questions, guides, and how to get in touch with our team for setup, training, or technical support.
Find answers
We’ve answered 30+ common questions about EBingwa—from getting started and CBC management to fee tracking, student admission, and security. Browse by topic or search for what you need.
Popular topics
What is EBingwa and how do I get started?
EBingwa is a free, all-in-one school management system: student information, fees, CBC assessments, attendance, and parent communication. Most schools are up and running within two weeks with our onboarding support.
Read in FAQs →CBC management and assessments
EBingwa supports CBC workflows, competency tracking, and evidence capture. Learn how to configure curriculum, capture evidence, and generate CBC reports.
CBC questions in FAQs →School fees
Set up fee structures, track payments, reconcile payments, and send fee reminders to parents. Our guides and FAQs cover fee setup and arrears automation.
Fee management in FAQs →Security and data protection
We use bank-grade encryption, automated backups, and role-based access. Read our security page for details on how we protect your school’s data.
Security & data protection →Contact support
Can’t find what you need? Our team helps schools with setup, training, and technical questions. Get in touch for a discovery call, demo, or support request.